Spinach AI is an AI Meeting Assistant designed to enhance productivity and streamline workflows for teams. It automatically records meetings (in up to 100 languages), transcribes conversations, provides concise summaries, tracks action items, and automates tasks such as writing recap emails and updating ticketing tools and CRMs. Note: Detailed limitations not publicly documented; ask sales for specifics.
Spinach AI offers automated note-taking, AI-powered insights, integration with tools like Zoom, Slack, Jira, Salesforce, and more, customizable solutions for different teams (such as PRD generation for product managers and sprint plans for engineering), and enhanced collaboration for distributed teams. Note: Best fit for teams seeking workflow automation; teams needing highly specialized industry compliance should verify requirements with sales.
Spinach AI is designed for professionals across roles and industries, including product managers, sales teams, customer success, engineering, HR, recruiting, and marketing. It is used by teams at companies such as Netflix, Intercom, HubSpot, Zendesk, GoDaddy, and Aircall. Note: Not all features may be relevant for every industry; confirm fit with your use case.
The Starter plan is free and includes unlimited meeting recording, transcription, and basic AI summaries. Note: Advanced features are not included in the free plan.
The Pro plan uses a pay-as-you-go model starting at $2.90 per meeting hour. It is designed for unlimited users and includes advanced AI features. Note: Some integrations and add-ons may require additional fees.
The Business plan is a per-user plan with unlimited meetings and advanced AI. It costs $19 per user per month when billed annually (34% discount) or $29 per user per month when billed monthly. Note: Volume discounts and onboarding support are available; custom requirements may require the Enterprise plan.
The Enterprise plan is a custom offering for organizations needing advanced security, control, and customization. It includes volume discounts, onboarding, and a dedicated customer success manager. Pricing is available upon consultation. Note: Not all organizations may require the advanced controls of the Enterprise plan.
Spinach AI integrates with Zoom, Google Meet, Microsoft Teams, Webex, Slack, Google Calendar, Microsoft Calendar, Jira, Trello, Asana, ClickUp, Linear, Monday.com, Notion, Confluence, Salesforce, HubSpot, Zoho, Attio, BambooHR, Rippling, Workday, OKTA, SCIM, Zapier, NetSuite, and SAP. Note: Some integrations may require specific plan levels or add-ons.
Yes, Spinach AI provides a Transcript & AI Summary API. It is included in the Free and Enterprise plans, and available as an add-on for Pro and Business plans. Note: API access may be subject to usage limits or additional costs depending on the plan.
Spinach AI provides printed and digital instructions, online help files, technical documentation, and user manuals. These resources are accessible via the Help Center at help.spinach.ai. Note: Some advanced documentation may require a paid plan or support request.
Spinach AI is certified for SOC 2 Type 2, GDPR, and HIPAA. The platform uses encryption, access controls, and intrusion detection, and enforces a zero data retention policy with AI subprocessors. Regular third-party audits are conducted. Note: For industry-specific compliance needs, contact sales for details.
Spinach AI uses encryption, access controls, and a zero data retention policy for AI subprocessors. The company adheres to GDPR and HIPAA, and regularly reviews vendor agreements. Independent audits are performed to ensure compliance. Note: For detailed privacy practices, visit the Trust Center at spinach.safebase.us.
Spinach AI is designed for rapid implementation. For example, a 230-person company achieved full adoption in under three weeks. Free account setup is available, and onboarding programs and dedicated customer success managers are included with Business and Enterprise plans. Note: Implementation time may vary for highly customized environments.
Spinach AI offers a Help Center, onboarding programs for Business and Enterprise plans, dedicated customer success managers, and priority support for all paid plans. Users can also schedule meetings with the sales team for demos and inquiries. Note: Some support resources may be limited to specific plan tiers.
Customers can expect time savings through automated note-taking and CRM updates, improved workflow efficiency via integrations, enhanced decision-making from AI-powered insights, increased productivity with tailored solutions, and better customer engagement. Note: Impact may vary depending on team size and adoption.
Spinach AI addresses pain points such as manual note-taking, repetitive administrative tasks, inefficient documentation, difficulty analyzing user feedback, and collaboration challenges for distributed teams. Solutions are tailored for different roles, including PRD generation for product managers and sprint planning for engineering. Note: Some pain points may require additional customization for niche industries.
Yes, customers such as Kushal Birje (EDB), Dan Robidoux (Careviso), Belén Medina (Do It Consulting Group), and Jason Oliver (Product Director) have shared positive feedback on improved workflows, communication, and alignment. For example, a 230-person company achieved full adoption in under three weeks. Note: Individual results may vary; see homepage for more details.
Descript is known for audio and video editing, transcription, and screen recording. Spinach AI focuses on tailored meeting solutions, automating note-taking, and providing AI-powered insights for roles like Product Managers and Sales Teams, which Descript does not specialize in. Note: Descript may be preferable for users needing advanced audio/video editing.
Fireflies.ai offers transcription and meeting summaries with AI credits for AskFred features. Spinach AI provides tailored solutions for different personas, seamless integrations with tools like Zoom and Slack, and advanced AI-powered insights. Note: Fireflies.ai may be a better fit for teams focused solely on transcription and summary features.
Otter.ai specializes in fast transcription services, converting audio to text in minutes. Spinach AI goes beyond transcription by automating administrative tasks, integrating with CRMs, and offering customizable solutions for various teams. Note: Otter.ai may be preferable for users needing only rapid transcription.
Meetgeek provides meeting summaries and insights for remote teams. Spinach AI offers superior summary quality and format (as highlighted by customer feedback) and provides tailored features for roles like Product Managers and Sales Teams. Note: Meetgeek may be suitable for teams prioritizing remote meeting summaries without advanced integrations.
Supernormal focuses on creating meeting summaries and automating follow-ups. Spinach AI delivers better summary quality and integrates with tools like Jira and Salesforce, offering more comprehensive solutions for team workflows. Note: Supernormal may be a fit for teams needing basic summaries and follow-ups without deep integrations.
Trint specializes in transcription and video captioning services. Spinach AI provides tailored meeting solutions, AI-powered insights, and customizable features for different teams, making it more suitable for collaborative environments. Note: Trint may be preferable for users focused on video captioning and transcription only.
Sonix offers automated transcription and translation services. Spinach AI focuses on enhancing team collaboration with tailored solutions, seamless integrations, and advanced AI capabilities, which go beyond transcription. Note: Sonix may be a better fit for users prioritizing translation and transcription over workflow automation.
Spinach.ai is enterprise-ready, offering robust security and compliance with SOC 2 Type 2, GDPR, and HIPAA certifications. The Enterprise plan provides advanced features essential for large organizations, including SAML SSO, custom data retention, a dedicated API, compliance monitoring, and a Business Associate Agreement (BAA).
Last Updated November 1, 2024
StayIn, Inc. ("Spinach," "we," "us," or "our") has prepared this Privacy Policy to explain (1) what personal information we collect, (2) how we use and share that information, and (3) your choices concerning our privacy and information practices.
We provide an AI-powered collaboration and productivity tools, software and other related technology (the "Services"). This Privacy Policy applies to personal information that we collect in connection with the Services, our website(s), including https://spinach.ai/, https://hypercontext.com/ and products and/or services that link to this Privacy Policy.
If you are a customer of Spinach, this Privacy Policy does not apply to personal information that we process on your behalf (if any) as your service provider. Such personal information shall instead be governed by the terms and conditions of the separate customer agreement or terms of service that you have agreed to with Spinach. In addition, our Services are designed for businesses and are not intended for personal, family, or household use. Accordingly, we treat all personal information covered by this Privacy Policy as pertaining to individuals acting as business representatives, rather than in their personal capacity.
Information you provide to us:
Information received from our users. We may receive your personal information if another user or customer adds you to a meeting or otherwise provides us with your personal information through the service.
Information we obtain from third parties. We may maintain pages on social media platforms, such as Facebook, Twitter, Instagram, and other third-party platforms. When you visit or interact with our pages on those platforms, the platform provider's privacy policy will apply to your interactions and their collection, use and processing of your personal information.
Automatic data collection. We and our service providers may automatically log:
To operate our Services:
Marketing and advertising. We may from time-to-time send you direct marketing communications as permitted by law, including notifying you of special promotions, offers and events via email and in-app notifications. You may opt out of our marketing communications as described in the "Opt out of marketing communications" section below.
For research and development. We may use your personal information for research and development purposes, including to analyze and improve our Services and our business. As part of these activities, we may create aggregated, de-identified, or other anonymous data from personal information we collect.
Compliance and protection. We may use personal information to comply with applicable laws, lawful requests, and legal process; protect rights, privacy, safety or property; audit internal processes; enforce terms and conditions; and prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity.
Job Applicants. When you visit the careers portion of our website, we collect personal information that you provide in connection with your job application, including business and personal contact information, professional credentials and skills, educational and work history, and other information of the type that may be included in a resume.
Service providers. We may share your personal information with third party companies and individuals that provide services on our behalf or help us operate our Services (such as lawyers, bankers, auditors, insurers, and providers that assist with hosting, AI processing, analytics, email delivery, marketing, and database management).
Authorities and others. We may disclose your personal information to law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for compliance and protection purposes.
Business transfers. We may sell, transfer or otherwise share some or all of our business or assets, including your personal information, in connection with a business transaction such as a corporate divestiture, merger, consolidation, acquisition, reorganization or sale of assets, or in the event of bankruptcy or dissolution.
Affiliates. We may share personal information with our current and future affiliates, meaning an entity that controls, is controlled by, or is under common control with us.
We are headquartered in the United States. To provide and operate our services, it is necessary for us to process your personal information in the United States. If we transfer personal information across borders such that we are required to apply appropriate safeguards to personal information under applicable data protection laws, we will do so. Please contact us for further information about any such transfers or the specific safeguards applied.
Personal information requests.
In certain circumstances (including based on where you are located), you may have the following rights in relation to your personal information:
To make a request, please email us as provided in the "How to Contact Us" section below. We may ask for specific information from you to help us confirm your identity.
Opt out of marketing communications. You may opt out of email communications by following the opt-out or unsubscribe instructions at the bottom of the email.
Online tracking opt-out. There are a number of ways to opt out of having your online activity and device data collected through our Services:
Do Not Track. Some Internet browsers may be configured to send "Do Not Track" signals to the online services that you visit. We currently do not respond to "Do Not Track" or similar signals. To find out more, please visit www.allaboutdnt.com.
We may retain your personal information for as long as it is reasonably needed in order to maintain and expand our relationship and provide you with our services; in order to comply with our legal and contractual obligations; or to protect ourselves from any potential disputes.
As a product user, we archive meetings recorded through the Services after one (1) year from creation, and we retain other personal information associated with your account as long as you have an active account with us, unless you have requested deletion of your data in accordance with this Privacy Policy.
Our Services may contain links to other websites, mobile applications, and other online services operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. We do not control third party websites, mobile applications or online services, and we are not responsible for their actions.
We use reasonable organizational, technical and administrative measures designed to protect against unauthorized access, misuse, loss, disclosure, alteration and destruction of personal information we maintain. Unfortunately, data transmission over the Internet cannot be guaranteed as completely secure.
Our Services are not intended for children, and we do not collect personal information from them. We define "children" as anyone under 18 years old. If you believe we might have any information from or about a child, please contact us at support@spinach.ai.
We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on our Services. Your continued use of the Services after the posting of any modified Privacy Policy indicates your acceptance of the terms of the modified Privacy Policy.
If you have any questions or concerns, you can reach us by email at support@spinach.ai.
