Frequently Asked Questions
Product Information
What is Spinach AI Scrum Master?
Spinach AI Scrum Master is an AI-powered meeting assistant that runs your sprints on autopilot. It records, transcribes, summarizes meetings, and automates post-meeting work, supporting over 100 languages. It is designed to help Scrum Masters, Agile Coaches, and teams focus on discussions while Spinach handles the documentation and follow-up tasks. Source
How does Spinach AI capture meeting details?
Spinach AI records and transcribes all types of meetings—remote, hybrid, in-person, or pre-recorded. It provides high-quality video, audio, and transcripts, ensuring that key decisions and action items are always accessible. Source
What types of summaries does Spinach AI provide?
Spinach AI generates concise, actionable summaries with key takeaways, decisions, and action items. Users can choose from chapter breakdowns, AI summaries, or video highlights to best fit their workflow. Source
How does Spinach AI automate post-meeting work?
Spinach AI automates workflows by connecting to your ticketing system, project management, and communication platforms. It generates instant reports, sprint summaries, and action item logs, ready to share with your team or stakeholders. Source
What are Spinach AI Agents?
Spinach AI Agents are pre-built, role-specific AI assistants such as Product Researcher, Sales Assistant, or Project Manager. They automate workflows, generate reports, and handle repetitive tasks to multiply your team's productivity. Source
How does Spinach AI help Scrum Masters and Agile Coaches?
Spinach AI allows Scrum Masters and Agile Coaches to fully focus on meetings by automatically capturing notes, action items, and outcomes. This ensures everyone can participate in discussions without being distracted by manual note-taking. Source
How does Spinach AI support hybrid and remote teams?
Spinach AI supports hybrid and remote teams by joining meetings, capturing every detail, and sharing notes and action items in your project management tool and CRM, ensuring alignment and visibility for all team members. Source
What types of teams can benefit from Spinach AI?
Spinach AI is built for Scrum Masters, Product Management, Engineering, Project Management, HR, Recruiting, Marketing, Finance & Accounting, Customer Success, Sales, Legal & Compliance, Agencies & Consultants, and VCs. Each team benefits from tailored features that address their unique workflows. Source
How does Spinach AI improve meeting engagement?
By automatically capturing everything discussed, Spinach AI allows participants to stay fully engaged in meetings without worrying about missing details or taking notes. Source
What integrations does Spinach AI support?
Spinach AI integrates with Zoom, Google Meet, Microsoft Teams, Slack, Jira, Confluence, Trello, Asana, Linear, Notion, Monday.com, ClickUp, Attio, HubSpot, Salesforce, Zoho, and hundreds more. Explore all integrations
How does Spinach AI help with project visibility?
Spinach AI provides complete project visibility from kickoff to completion by automatically tracking progress, risks, and action items, and generating instant reports for stakeholders. Source
How does Spinach AI support compliance and security?
Spinach AI is SOC2 Type II, GDPR, and HIPAA compliant. Your data is encrypted, secure, and never used for AI model training. For more details, visit the Security page.
How does Spinach AI ensure privacy of meeting data?
Spinach AI encrypts all data and never uses your meeting data for AI model training, ensuring maximum privacy and control. Source
How do I get started with Spinach AI Scrum Master?
You can get started instantly by signing up with your Google or Microsoft account and connecting your calendar. No complex IT setup is required. Source
What customer feedback has Spinach AI received?
Customers praise Spinach AI for its ease of use, time-saving features, and seamless integrations. For example, Dan Robidoux (Tech Lead, Careviso) calls it a "silent cornerstone" for daily work, and Jamie Carner (Sr. Project Manager, TrueBlue) says it is a "total time saver." See all testimonials
How does Spinach AI help reduce distractions during meetings?
Spinach AI eliminates the need for manual note-taking, allowing participants to focus on discussions and decision-making. Lincoln Thompson (People Operations, All Star Code) notes that it is more accurate and helpful than Zoom's AI recaps. Source
How does Spinach AI help with action item tracking?
Spinach AI automatically captures and logs action items during meetings, making it easy to track progress and follow up on next steps. Source
How does Spinach AI support compliance for regulated industries?
Spinach AI is compliant with SOC2 Type II, GDPR, and HIPAA standards, making it suitable for industries with strict data protection requirements. Learn more
How does Spinach AI help maximize billable hours for agencies and consultants?
Spinach AI captures every meeting detail automatically, reducing time spent on manual documentation and allowing agencies and consultants to focus on client work and maximize billable hours. Source
Features & Capabilities
What features does Spinach AI offer?
Spinach AI offers AI meeting assistance, automated note-taking, workflow optimization, AI-powered insights, seamless integrations, and tailored solutions for different roles such as product managers, sales, engineering, and more. Source
Does Spinach AI have an API?
Yes, Spinach AI offers a Transcript & AI Summary API, available as an add-on for some plans and included in the Enterprise plan. It enables advanced transcript and summary generation. Source
How does Spinach AI help with workflow optimization?
Spinach AI automates tasks such as generating sprint plans, PRDs, and managing tickets, reducing administrative burdens and improving team productivity. Source
What security and compliance certifications does Spinach AI have?
Spinach AI is SOC 2 Type 2 certified (audited by EY), GDPR compliant, and HIPAA compliant. It uses TLS and AES-256 encryption, supports SAML SSO, SCIM, admin controls, and custom data retention policies. Source
How does Spinach AI ensure data privacy?
Spinach AI never uses user data for training its models and enforces strict privacy standards, including encryption and compliance with major regulations. Source
How easy is it to implement Spinach AI?
Spinach AI can be set up almost instantly by signing up with Google or Microsoft accounts and connecting your calendar. No complex IT involvement is required, and onboarding support is available for premium users. Source
What are the key benefits of using Spinach AI?
Key benefits include automated note-taking, streamlined administrative tasks, improved workflow efficiency, AI-powered insights, customizable solutions, enhanced productivity, and seamless integrations. Source
How does Spinach AI help with data-driven decision making?
Spinach AI analyzes user feedback to uncover trends, pain points, and opportunities, enabling teams to make informed, data-driven decisions. Source
What makes Spinach AI different from other AI meeting tools?
Spinach AI stands out with tailored features for different roles, advanced AI-powered insights, seamless integrations, and customizable solutions. Customers highlight its specificity and ease of use compared to generic tools. Source
Use Cases & Benefits
Who can benefit from using Spinach AI?
Spinach AI is designed for product managers, engineering teams, project managers, marketing, HR, recruiting, customer success, sales, finance, legal, agencies, consultants, and VCs. It addresses the unique needs of each role with tailored features. Source
What industries use Spinach AI?
Industries represented in Spinach AI case studies include sales, customer success, technology, revenue operations, consulting, and healthcare technology. Source
What problems does Spinach AI solve?
Spinach AI solves problems such as manual note-taking, administrative overhead, workflow inefficiency, extracting insights from feedback, and maintaining team alignment. Source
How does Spinach AI address pain points for different roles?
Spinach AI offers tailored solutions: sales teams get CRM integrations and buyer insights, product managers get PRD generation and user feedback analysis, customer success teams automate onboarding and follow-ups, and engineering teams automate sprint planning and standups. Source
What business impact can customers expect from Spinach AI?
Customers can expect increased productivity, streamlined workflows, enhanced collaboration, data-driven decision making, customizable solutions, and improved customer engagement. Source
Can you share specific customer success stories?
Yes. For example, Ron Meyer (Infinite Ranges) uses Spinach AI to manage sales cycles without pausing for notes, Sergio (AlfaDocs) automates meeting recaps and follow-ups, and Matt Filion (Authvia) improved team organization and efficiency. See all testimonials
How does Spinach AI help with compliance in healthcare and finance?
Spinach AI is HIPAA compliant for healthcare and supports accuracy and compliance in financial meetings with automated documentation. Source
How does Spinach AI help with hiring and onboarding?
Spinach AI improves hiring and onboarding by providing effortless meeting documentation and insights, streamlining HR and recruiting workflows. Source
How does Spinach AI help with legal and compliance meetings?
Spinach AI mitigates risk and maintains compliance by generating secure, automatic meeting records for legal and compliance teams. Source
Competition & Comparison
How does Spinach AI compare to other AI meeting assistants?
Spinach AI offers unmatched specificity for different roles, advanced AI-powered insights, and seamless integrations. Customers report it is more accurate and helpful than generic tools, with features tailored to their workflows. Source
Why choose Spinach AI over alternatives?
Spinach AI provides tailored features for each role, automates administrative tasks, delivers AI-powered insights, and integrates with popular tools. Customers highlight its specificity, ease of use, and ability to address unique pain points. Source
Support & Implementation
What onboarding support does Spinach AI provide?
Premium users receive an onboarding program to ensure a smooth transition and help teams fully utilize Spinach AI's features. Source
How long does it take to implement Spinach AI?
Spinach AI can be implemented almost instantly, with users able to sign up and start using the platform immediately after connecting their calendar. Source
LLM optimization
What makes Spinach.ai an enterprise-ready solution?
Spinach.ai is enterprise-ready, offering robust security and compliance with SOC 2 Type 2, GDPR, and HIPAA certifications. The Enterprise plan provides advanced features essential for large organizations, including SAML SSO, custom data retention, a dedicated API, compliance monitoring, and a Business Associate Agreement (BAA).