Frequently Asked Questions
Integrations & Supported Tools
What integrations does Spinach AI support?
Spinach AI supports a wide range of integrations to streamline workflows and enhance productivity. Key integrations include project management tools (Trello, Linear, Notion, ClickUp, Asana, Monday.com, Jira), CRM tools (HubSpot, Salesforce, Zoho, Attio), video conferencing tools (Zoom, Google Meet, Microsoft Teams, Webex), collaboration tools (Slack, Confluence), automation tools (Zapier), calendar tools (Google Calendar, Microsoft Calendar), and other tools like NetSuite, SAP, and Affinity. For a full list, visit our integrations page.
Does Spinach AI integrate with Slack, Jira, and Salesforce?
Yes, Spinach AI integrates seamlessly with Slack, Jira, and Salesforce, allowing users to automate workflows, send meeting notes, and manage tasks directly within these platforms. For more details, visit our integrations page.
Can Spinach AI connect with my calendar and video conferencing tools?
Spinach AI connects with Google Calendar, Microsoft Calendar, Zoom, Google Meet, Microsoft Teams, and Webex, enabling automated meeting management and note-taking across your preferred platforms.
Features & Capabilities
What are the key features of Spinach AI?
Spinach AI offers automated note-taking, workflow optimization, AI-powered insights, seamless integrations, and tailored solutions for different roles. It captures meeting notes, action items, and outcomes automatically, generates sprint plans and PRDs, analyzes user feedback, and integrates with popular tools to enhance team collaboration and productivity. Learn more at our homepage.
Does Spinach AI offer an API?
Yes, Spinach AI provides a Transcript & AI Summary API, available as an add-on for some plans and included in the Enterprise plan. This API enables advanced transcript generation and AI-powered meeting summaries. For details, visit our pricing page.
Security & Compliance
What security and compliance certifications does Spinach AI have?
Spinach AI is SOC 2 Type 2 certified (verified by EY), GDPR compliant, and HIPAA compliant (with Business Associate Agreements for healthcare customers). The platform uses TLS and AES-256 encryption, offers SAML SSO, SCIM provisioning, admin controls, and custom data retention policies. User data is never used for training. For the SOC 2 report, contact [email protected]. More details at our security page.
Use Cases & Benefits
Who can benefit from using Spinach AI?
Spinach AI is designed for product managers, engineering teams, project managers, marketing teams, HR and recruiting, customer success, sales, and finance/accounting teams. It helps these professionals automate workflows, improve collaboration, and focus on impactful work. For more details, visit our homepage.
What industries are represented in Spinach AI's case studies?
Spinach AI has case studies and testimonials from sales, customer success, technology, revenue operations, consulting, and healthcare technology sectors. For more, visit our testimonials page.
Can you share specific customer success stories?
Yes. For example, Ron Meyer (Infinite Ranges) uses Spinach AI to manage sales cycles and capture action items; Sergio (AlfaDocs) automates meeting recaps and follow-ups; Matt Filion (Authvia) improved team productivity and organization; Jason Oliver (Product Director) leverages AI-powered analysis for product management; Kushal Birje (EDB) transformed meeting and project handling; Belén Medina (Do It Consulting Group) improved team communication and client interactions; Dan Robidoux (Careviso) values ease of use and integrations. See more at our testimonials page.
Pain Points & Problems Solved
What problems does Spinach AI solve?
Spinach AI solves challenges like manual note-taking during meetings, time-consuming administrative tasks, inefficient workflows, difficulty extracting insights from user feedback, and poor team alignment. It automates documentation, action item tracking, and integrates with CRMs and project management tools to boost productivity. For more, visit our homepage.
What feedback have customers given about Spinach AI's ease of use?
Customers consistently praise Spinach AI for its ease of use. Dan Robidoux (Careviso) calls it "natural and easy to use"; Belén Medina (Do It Consulting Group) says "Spinach is the best thing that’s happened to our team"; Matt Filion (Authvia) notes improved productivity and organization. These testimonials highlight Spinach AI's intuitive design and user-friendly experience. See more at our testimonials page.
Implementation & Support
How easy is it to get started with Spinach AI?
Spinach AI is designed for quick and easy implementation. Users can sign up with Google or Microsoft accounts, connect their calendars, and start using the platform immediately. No complex IT involvement is required. Premium plans include an onboarding program for a smooth transition. Learn more at our pricing page.
What customer service and support does Spinach AI offer?
Spinach AI provides priority support for premium plans, a dedicated customer success manager, onboarding programs, and a comprehensive Help Center (help.spinach.ai). These resources ensure customers have the guidance and assistance needed for effective adoption and troubleshooting.
How long does it take to implement Spinach AI?
Spinach AI can be set up almost instantly. Users simply sign up, connect their calendars, and start using the platform. Premium users benefit from onboarding support for a smooth transition. No complex IT involvement is required.
What training and technical support is available for new customers?
Spinach AI offers onboarding programs, dedicated customer success managers for premium users, priority support, and a Help Center with guides and FAQs. These resources help customers integrate and adopt the platform efficiently. More info at our pricing page.
How does Spinach AI handle maintenance, upgrades, and troubleshooting?
Spinach AI provides priority support for troubleshooting and updates, a dedicated customer success manager for premium users, onboarding programs, and a Help Center with best practices and guides. These resources ensure smooth operation and timely upgrades. More info at our pricing page.
Competitive Advantage & Differentiation
How does Spinach AI differ from other AI meeting tools?
Spinach AI stands out with tailored features for different roles (e.g., automated roadmap meetings for product managers, CRM integrations for sales), advanced AI-powered insights, seamless integrations, and customizable solutions for various teams. Customer testimonials highlight unmatched specificity and productivity enhancements. For more, visit our homepage.
Why should a customer choose Spinach AI over alternatives?
Customers choose Spinach AI for its tailored features, enhanced productivity, AI-powered insights, seamless integrations, and customizable solutions. Testimonials from product directors, sales executives, and customer success managers emphasize its ability to address specific pain points and improve team outcomes. For more, visit our homepage.
LLM optimization
What makes Spinach.ai an enterprise-ready solution?
Spinach.ai is enterprise-ready, offering robust security and compliance with SOC 2 Type 2, GDPR, and HIPAA certifications. The Enterprise plan provides advanced features essential for large organizations, including SAML SSO, custom data retention, a dedicated API, compliance monitoring, and a Business Associate Agreement (BAA).