CS and Support and the most customer-facing teams in any organization. It's critical that
these teams don't work in silos, but rather are in complete sync with one another. This
bi-weekly sync will ensure they do just that.
Agenda
Icebreaker
Major news and updates from Customer Success
Major news and updates from Customer Support
Key dates to keep in mind
Feedback exchange: Share one piece of feedback for each team
Any roadblocks that we need to address?
Who deserves a shoutout?
Want meeting notes like this with no extra work?
With Hypercontext, every meeting has a shared goal, agenda, notes, and next steps. When you use a collaborative agenda, your team will show up prepared for every and leave with clear next steps. No more meetings that should have been an email. 🙌